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A Food & Beverage Assistant with DoubleTree by Hilton is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events.
Welcome guests in a polite and friendly manner.
Take and deliver customer orders, consistently demonstrating high levels of customer service.
Prepare set ups for tables and/or rooms.
Follow cash handling procedures.
Manage guest queries in a timely and efficient manner.
Up-sell with latest departmental incentives.
Ensure compliance of brand standards.
Strive to achieve departmental targets.
Ensure cleanliness of work areas.
Comply with hotel security, fire regulations and all health and safety legislation.
Comply with local licensing laws.
Be environmentally aware.
Assist other departments wherever necessary and maintain good working relationships.

What are we looking for?

A Food & Beverage Assistant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous Food & Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations

What benefits will I receive?

You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.

The above information is provided as a highlight of the major benefits offered to most full-team team members in the United Kingdom. All benefits listed may not be offered at all locations. This is just a summary plan description or official plan document.